My Account

Register for My Account

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Are you an Optus Broadband or Internet user? Please log in here using your existing username and password.

We will only use your username and password to provide you with access to My Account. Optus' use of your account information is set out in the Optus Privacy Policy and our Privacy Collection Policy.

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*Title: *First name: *Surname:

Please enter your first name.

Please enter your last name.

*Is your Optus account personal or business?

  Personal Business / Sole trader

Sorry, but you've not selected a account type. Please make a selection.

*If you choose online billing for any of your linked accounts how would you like to be notified when your new bill is available?

  Email with Summary Bill attached SMS

Sorry, but you've not selected a preferred communication method. Please make a selection.

*Email Address:

Please enter a valid email address.

*Please re-type Email

*Alternate Email Address:


Please re-type Alternate
  Email Address:


  I would like to receive information and special offers from Optus via my email address


  Home Phone:

* Create a Username:


You need to choose a new username. Please choose one that's between three and 20 characters in length, and contains only letters and numbers. It can also contain the following characters: full stop, hyphen, underscore.

Create a username that is 3 to 20 characters in length. It must only contain: letters, numbers and the following characters: full stop, hyphen, underscore.

* Create a Password:


Your password must be between 8 and 15 characters and contain at least one uppercase letter, one lowercase letter and a number.

* Re-enter Password:

If you already have an Optus Internet account and wish to use the same ID for My Account you can simply login.

If you have created a new username for My Account:

  • Your password must be a combination of uppercase letters, lowercase letters and numbers (at least one of each e.g. Password07).

  • Your password must be 8-15 characters in length.

  • Your password can also include any other special characters or symbols that you choose.

Make a note of your username and password now. You will need them when you next login.

*Enter the code as
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This code helps us prevent fraudulent registration. This code is case-sensitive.

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